Privacy Policy

Pravasi Cab respects your privacy. When you book a cab with us — by phone, on WhatsApp, or through pravasicab.com — you share details like your name, number and travel route. This page explains exactly what we collect, why we need it, and what we will never do with it.

Last updated: 15 August 2026  |  Applies to: pravasicab.com, our booking forms and our WhatsApp booking line

What We Collect

We only ask for what a cab booking actually needs. Nothing more.

Information Why We Need It
Name So the driver knows who to look for at the pickup point.
Mobile number To confirm your booking and share the driver's details before the trip. The driver also uses it to reach you at pickup.
Email address To send your booking confirmation and invoice. Optional for most bookings.
Pickup & drop location To calculate your fare, assign the right vehicle, and plan the route.
Travel date, time & vehicle choice To schedule the cab and confirm availability.
Website usage data Which pages and routes travellers view most, so we can improve fare information. This is aggregated and does not identify you.

How We Use Your Information

Your details are used to run your trip and keep our records straight:

  • Confirming your booking and sharing driver and vehicle details with you
  • Sharing your name, number and pickup point with the assigned driver — nothing else
  • Generating your invoice and maintaining trip records for accounting
  • Responding when you call, message or fill an enquiry form
  • Handling cancellations, refunds and any complaint you raise
  • Improving our website, routes and fare accuracy

We may occasionally send offers or travel updates to customers who have booked with us. Every such message includes a way to opt out, and you can also tell us on WhatsApp to stop — we will action it right away.

What We Never Do

✅ We never sell, rent or trade your personal data to any third party.

✅ We never store your card, UPI or net banking details on our servers.

✅ We never share your contact details with advertisers or other travel companies.

Who We Share It With

Your information goes to three parties only, and only as much as each one needs:

  • Your assigned driver — receives your name, mobile number and pickup location so the trip can happen
  • Payment gateway — if you pay online, the gateway processes the transaction directly under its own security standards. We never see or store your card details.
  • Government authorities — only when we are legally required to provide information under Indian law

That is the complete list. No one else receives your data.

How We Protect Your Data

Our website runs on HTTPS, so everything you type into a booking form travels encrypted. Booking records sit on a secured server, and only authorised Pravasi Cab staff can open them. Drivers see only the trip details they need — never your full booking history.

We keep booking records for as long as needed to serve you and to meet accounting and tax requirements under Indian law. After that, they are removed.

Your Rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to:

  • Tell you what personal information we hold about you
  • Correct anything that is wrong or out of date
  • Delete your data, where we are not required to keep it for legal or accounting reasons
  • Stop sending you promotional messages
  • Withdraw a consent you gave us earlier

📌 No charge, no forms. Just email or WhatsApp us with your request and the mobile number you booked from. We respond within a reasonable time and will not ask you to pay a fee.

Cookies

Pravasi Cab uses cookies to keep the booking form working, remember your pickup and drop cities between steps, and understand which pages travellers find useful. For the full list of cookies we use and instructions on how to control them in your browser, please read our Cookies Policy.

Links To Other Websites

Some pages link out to other websites — Google Maps, our social media profiles, or travel information sites. Once you leave pravasicab.com, this policy no longer applies. We have no control over how those sites handle your data, so do check their own privacy policies before sharing anything there.

Children's Privacy

Our booking service is meant for adults. We do not knowingly collect personal information from anyone under 18. Children travelling with a family booking are of course welcome in our cabs — we simply do not take booking details directly from minors.

Changes To This Policy

We update this page whenever our practices change. The date at the top always shows the latest revision, so you can check any time to see whether anything has changed since your last booking.

Contact Us About Privacy

Any question about your data, or a request to correct or delete it, comes straight to our team. Email cst.pravasicab@gmail.com or call and WhatsApp us on +91 81498 17272. Our office is at Shantai Building, Phursungi, Pune, Maharashtra 412308.

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